Pausely
Delete your Pausely data
Last updated: 10 November 2026
You can delete your Pausely account and data at any time, from inside the app or by email. Deleting can't be undone.
Subscribed to Premium? Cancel first: Profile → Pausely Premium → Cancel subscription, or cancel the AutoPay mandate in your UPI app (or the automatic payment in PayPal). Deleting your data or the app doesn't cancel the mandate by itself.
Delete in the app
- Open Pausely and go to Profile.
- Under Your data, tap Delete all my data.
- Tap Delete to confirm.
Want a copy first? Tap Export my data on the same screen.
What gets deleted
| Where | What | When |
|---|---|---|
| Your phone | All usage history, restrictions, schedules, focus sessions, stars, your name and settings. Every restriction is lifted. | Immediately |
| Our servers | Your account: mobile number, device details, goals, daily totals and Pausely's records of your subscription. | Immediately |
| Analytics and crash reports | Pausely stops linking new events to you. To also erase events already sent to Mixpanel and Google Firebase, email us (below). | Within 30 days of your email |
| Google Firebase sign-in | The record of the number you verified by SMS code. Email us (below) and we'll delete it. | Within 30 days of your email |
What we have to keep
Payment and invoice records held by Razorpay or PayPal, and the records we must keep for tax and accounting, are kept for as long as the law requires, even after you delete your account. They aren't used for anything else.
Don't have the app anymore?
Uninstalling Pausely removes the data on your phone, but not your account on our servers. To delete your account, analytics and Firebase sign-in record without the app, email contact@app10x.com with the subject "Delete my Pausely data" and the mobile number your account used. We may ask you to confirm the request from that number. We'll confirm when it's done, within 30 days.
Questions
See our Privacy Policy or contact us.