Contact us
Questions, billing, refunds or your data: we're happy to help, and we reply within 2 business days.
Email: contact@app10x.com
Please include the mobile number on your Pausely account, and for payments the UPI transaction reference, so we can find you quickly.
Quick answers
- Cancel Premium: Profile → Pausely Premium → Cancel subscription. More
- Ask for a refund: see when refunds apply.
- Delete your data: Profile → Your data → Delete all my data. More
- A paused app isn't being paused: check Profile → Permissions. Usage access, Display over other apps and running in the background must all be allowed.
Business details
Address: South West Delhi, Delhi, India
Email: contact@app10x.com
Privacy complaints
For privacy complaints under India's IT Rules and the Digital Personal Data Protection Act, email contact@app10x.com. We reply within 7 days and resolve complaints within 30 days.